GPT Guider Return and Refund Policy

At GPT Guider, we aim to ensure that you are satisfied with your purchase. However, we understand that sometimes you might need to return a service. Please refer to the following return and refund policy:

1. Return Period:

   You have 5 days to request a return after the activation of the service. The request can be made through your customer account or by contacting our customer service at +201021786493 or via [email protected].

2. Defective Services:

   If the service is defective, does not function properly, does not match the description on the site, or is not up to the expected quality, you have the right to request a return within 30 days from the date of activation. The full value of the service will be refunded to you within a maximum period of 14 working days.

3. Conditions for Return:

   Please ensure that all features and functions of the service are in their original condition. If you create a password for accessing the service that you want to return, please make sure to remove it, otherwise, the request will not be completed correctly.

4. Non-Returnable Services:

   Some services cannot be returned, they are:

   • Services that have been damaged due to user error
   • Services that don't include all original features or functions
   • Services that have been accessed beyond the initial setup and personalization phase

Please note that our return and refund policy is subject to change and any changes will be updated on this page. We encourage you to review our return and refund policy each time you make a purchase.

By purchasing services from GPT Guider, you agree to our return and refund policy.